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DockMaster User Conference 2025

Join us for four days of learning, networking, and collaboration at the premier event for marine industry professionals.

November 9th-13t, 2025
West Palm Beach, FL
West Palm Beach Marriott

Schedule Overview: Welcome Reception on evening of Nov 9th. Main Conference runs Nov 10th-13th.

Conference Venue
The 2025 DockMaster User Conference will be held at the beautiful West Palm Beach Marriott.
West Palm Beach Marriott

Venue Information

  • West Palm Beach Marriott
  • 1001 Okeechobee Boulevard
    West Palm Beach, Florida, USA, 33401
  • Tel: +1 561-833-1234

We have secured a special rate of $230/night for conference attendees at the West Palm Beach Marriott.

Welcome Event 🍹

Welcome Cocktail Reception

Join us for a special welcome reception on the evening before the main conference begins. Meet fellow attendees, speakers, and the DockMaster team in a relaxed setting with complimentary drinks and hors d'oeuvres.

  • When: November 9th, 2025 | 6:00 PM - 8:00 PM
  • Where: Marriott Palm Garden Terrace
  • Included with your conference registration

Why Attend?

  • Network with industry peers before the conference begins
  • Meet DockMaster executives and product specialists
  • Enjoy complimentary drinks and appetizers
  • Get a preview of conference highlights and special announcements

Who Should Attend?

Marina Managers
Owners, general managers, and directors responsible for marina operations and strategic decisions.

Key benefits:

  • Business optimization strategies
  • Revenue growth opportunities
Service Yard Staff
Service managers, advisors, and coordinators who manage repair and maintenance operations.

Key benefits:

  • Service workflow optimization
  • Advanced work order management
Finance & Admin Teams
Accounting personnel, office managers, and administrative staff handling daily business operations.

Key benefits:

  • Streamlined accounting processes
  • Efficient invoicing and payments
IT Professionals
Technology managers and IT staff responsible for software implementation and management.

Key benefits:

  • Integration strategies
  • Data management best practices
Dealership Personnel
Sales teams, inventory managers, and dealership staff focused on boat sales and inventory.

Key benefits:

  • Inventory management techniques
  • Sales process optimization
New Users
Team members new to DockMaster who want to accelerate their learning and proficiency.

Key benefits:

  • Foundational knowledge building
  • Hands-on learning opportunities

Meet Our Speakers

Learn from our experienced Professional Services team who bring decades of combined expertise in marina software, operations, and industry best practices.

Ariel White
Ariel White
Professional Services Manager

Ariel brings a unique blend of teaching insight and technical expertise with her background in education and over six years in the software industry. Since joining DockMaster in 2024, she's focused on helping customers understand the software, refine their workflows, and document best practices for consistent results. Guided by a passion for learning and process improvement, Ariel approaches every project with clarity, collaboration, and a touch of humor.

Sean Bartgis
Sean Bartgis
Professional Services Specialist

With four years of experience in the marina software industry, Sean brings specialized technical expertise to our team. He has spent the past year at DockMaster supporting clients through software implementation, training, and ongoing optimization. Backed by seven years in computer software and hardware and nine years in customer service, Sean takes a practical, client-focused approach rooted in real-world problem solving.

Harrison Barfield
Harrison Barfield
Professional Services Specialist

Harrison brings on the water expertise to help marinas streamline operations and maximize platform value. A licensed U.S. captain, he began his career as a launch driver before moving into marina software in 2021 and joining DockMaster in 2024. An active sailor and fleet racer, he pairs a passion for boating with a practical approach that drives strong partnerships and successful outcomes.

Dale Irwin
Dale Irwin
Consultant

With over five decades of experience in the marine industry—dating back to the days "BC" (before computers)—Dale has witnessed the evolution of boating and marina management firsthand. For the past 35+ years, she's been deeply involved with DockMaster Software, first as a customer navigating its early innovations, and later as a dedicated employee helping shape its growth. Her career reflects a lifelong commitment to the marine industry and the technology that powers it.

Why Attend In Person?

Exclusive Early Access

Get a first look at upcoming features, product roadmaps, and beta programs that aren't shared in virtual events or public announcements.

  • Preview of new features and enhancements
  • Join beta testing programs
  • Roadmap insights not shared publicly

Direct Access to Experts

Have face-to-face conversations with product managers, developers, support staff, and key team members who build and support DockMaster.

  • Get detailed answers to your questions
  • Provide direct feedback to developers
  • Influence future product direction

Unmatched Networking

Build valuable connections with like-minded professionals that extend far beyond the conference, creating a community of industry peers.

  • Share strategies and success stories
  • Form lasting business relationships
  • Join community groups and partnerships

Conference Highlights

Networking Opportunities
Connect with marina industry professionals and share best practices in an engaging environment.
  • Meet other DockMaster users
  • Connect with industry experts
  • Share best practices
  • Build valuable relationships
Hands-on Workshops
Participate in interactive sessions to master DockMaster tools and features.
  • Small group training
  • Personalized assistance
  • Real-world scenarios
  • Tips and tricks from power users
Product Presentations
Get exclusive previews of upcoming features and enhancements to the DockMaster platform.
  • New feature reveals
  • Product roadmap insights
  • Q&A with development team
  • Feature request opportunities