DockMaster Web
Access your marina management system from anywhere with our powerful web platform, featuring seamless desktop synchronization and comprehensive customer self-service capabilities.
Key Features
Marina CRM
A comprehensive customer relationship management system designed specifically for marinas, syncing seamlessly with Dockmaster Desktop.
- Real-time customer data synchronization
- Complete customer profile management
- Vessel information tracking
- Communication history and notes
Customer Self-Service Portal
Empower your customers with a modern self-service portal for account management and service requests.
- 24/7 account access for customers
- View and pay invoices online
- Submit service requests
- Update personal information
Customer Self-Onboarding
Streamline the customer onboarding process with an intuitive self-service workflow.
- Digital registration forms
- Automated account creation
- Document upload capability
- Immediate account access
Vessel Management
Comprehensive vessel tracking and management system that keeps all boat information organized and accessible.
- Digital vessel documentation
- Maintenance history tracking
- Insurance and registration management
- Real-time status updates
Service Management
Complete service management system with estimates, work orders, advanced scheduling, and operations tracking—bringing desktop-class capabilities to the web.
- Create estimates with multi-step wizard
- Manage work orders from creation to completion
- Drag-and-drop scheduling with multiple calendar views
- Track labor, parts, and operations in real-time
Desktop Sync
Seamless synchronization between web and desktop platforms ensures your data is always up-to-date across all systems.
- Real-time data synchronization
- Automatic conflict resolution
- Offline capability
- Change history tracking
eSignature Workflows
Complete digital signature platform designed specifically for marine operations, with advanced PDF assembly and document management.
- Marine-specific document templates
- No-authentication signing for dock visitors
- Required attachments for compliance docs
- Real-time document status tracking
Service Management System
NEW IN 2.0DockMaster Web 2.0.0 introduces a comprehensive Service Management system that transforms how marinas handle every aspect of service operations. From initial estimates to completed work orders, manage your entire service workflow in one integrated platform.
Estimates & Work Orders
- Multi-step estimate wizard with one-click conversion to work orders
- Complete work order lifecycle management with status tracking
- Time entry system with technician labor tracking
- Parts integration and cost tracking
Advanced Scheduling
- Drag-and-drop scheduling with day, week, month, year, and timeline views
- Automatic conflict detection with smart suggestions
- Visual technician availability indicators
- Color-coded labels for visual organization
eSignature Workflows in Action
See how DockMaster Web's eSignature platform streamlines marine document workflows with advanced features designed specifically for the marine industry.
Integrated Payment Processing
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