DockMaster Training: Get Back To Basics In Time For Spring

Get your staff ready for spring It’s hard to imagine, but spring is finally around the corner as we push through the latter stages of winter. With the season of rejuvenation almost here, it’s a good time to refresh on some basics before the new boating season gets here. DockMaster’s slate of training classes for… (more)

DockMaster August Training Classes: Master Your Marine Software To Maximize Peak Season

While it has been a really challenging year for many, the boating industry has seen a surge in business in recent months. With more first-time boaters emerging in the marketplace and experienced boaters spending even more time out on the water, marine businesses have certainly been as busy as ever. When business is as busy… (more)

DockMaster Offering Discounted Online Training Sessions Throughout April

While times are a little uncertain in the marine industry, DockMaster is committed to supporting customers throughout this time. With our staff set up to work remotely, online training sessions can continue to be offered. Given the ongoing uncertainty in the economy, DockMaster is offering one-on-one training sessions at 20% off, as well as a… (more)

Navigating Challenging Customer Situations For Marine Professionals

Many professionals in boatyards, a boat dealership or marinas share a common bump in the road on occasion; the management of a challenging customer situation. An old saying “The customer is always right” is a motto that was popularized by many early pioneering retailers like Marshall Field at his Marshall Field’s department stores. Today, the… (more)