DockMaster Expands Product Fleet with the Acquisition of Dockworks Marine Management Software
West Palm Beach, FL, September 4, 2023 — DockMaster announces the successful acquisition of Dockworks, a web-based solution tailored for small marine shops and boatyards. With this acquisition, DockMaster has secured 100% ownership of DockWorks, encompassing its cutting-edge web technology, a thriving customer base, and all intellectual property associated with the software.
The integration of Dockworks's solutions into the DockMaster fleet of Marina Management Software (MMS) expands its market share and transforms the marine and marina management landscape.
“This acquisition aligns with DockMaster's overarching mission to offer a comprehensive digital platform for marinas, boatyards, and boat dealerships" says Duane Hepditch, COO DockMaster. He adds, “The integration of DockWorks's marine service management software complements DockMaster's fleet of solutions. This strategic move reflects DockMaster's commitment to innovation, and customer value."
By embracing the Dockworks Marina Management Software, now rebranded as DockMaster, DockMaster reinforces its status as an industry leader. This acquisition positions DockMaster at the forefront of marine and marina management software solutions, ensuring clients have access to cutting-edge tools that empower their operations and drive success.
The acquisition of Dockworks represents a significant milestone in DockMaster's journey, and the company looks forward to a fresh era of innovation, collaboration, and unparalleled service for its clients.
DockMaster Welcomes Clients and Partners for 2019 User Conference
West Palm Beach, FL, Nov. 8, 2019 — DockMaster is pleased to welcome its clients and partners to its annual User Conference, taking place from November 11-15 at the DoubleTree by Hilton Hotel in Palm Beach Gardens, FL..
DockMaster’s User Conference (DMCON) reassures the company’s dedication to its customer base, providing the opportunity to connect with clients in person. Attendees of DMCON will have the chance to enhance their knowledge of DockMaster’s products by engaging with a team of experts. The conference also gives DockMaster customers a chance to interact with each other, allowing fellow marine professionals to connect and exchange industry knowledge.
DockMaster will be leading a series of expert-led breakout sessions, where clients can speak one-on-one with experts in DockMaster’s Technology Center. Those attending will learn about new DockMaster features and integrations first-hand, meet DockMaster’s integration partners and experience all that Palm Beach Gardens has to offer.
“I am thrilled we are relaunching the DockMaster User Conference to help our clients get the most out of our products and services,” said Cam Collins, President at DockMaster. “We look forward to an action-packed week of learning, sharing and connecting.”
The week’s agenda will include a welcome reception on Monday, November 11. DMCON’s classes will run from 9:00 AM to 4:30 PM daily from November 12-14, each taught by a DockMaster expert. Finally, a celebration dinner will be held on November 14 following classes. The week will conclude with attendees getting the opportunity to share their best practices at DockMaster’s roundtable session.
Those who have not registered may still do so before Sunday, November 10th. Customers can register via DMCON’s event page to reserve their spot.
DockMaster is also pleased to announce that this year’s DMCON will be sponsored by four valuable partners, whose solutions will ensure the continued growth of DockMaster products.
FuelCloud allows users to track and control every gallon in their on-site tanks for a fraction of the cost of traditional systems. Once the fuel transaction is complete using the FuelCloud mobile app, the dollar amount and gallons dispensed are automatically made available in DockMaster POS.
Kenect converts an existing business phone line into a text-enabled line. With the Kenect integration, DockMaster users can alert customers that a part is ready for pick-up or that service is complete boat on their boat, all via text message. When a boat is sold or a work order is complete, Kenect helps dealers and boatyards generate 5-star reviews.
SpeedyDock was designed to make operating dry stack marinas easier with convenient online launch scheduling. SpeedyDock’s integration with DockMaster keeps boat owners up to date on the status of their launch requests, in real time, with automatic email and text message notifications.
Zumasys is the maker of jBASE, the next generation NoSQL database that will propel the DockMaster platform into the future. jBASE can run all existing D3-based code while achieving blistering performance, by allowing DockMaster to run natively in the operating system.
About DockMaster Inc.
DockMaster is an industry leading management system for marinas, boatyards, and boat dealerships. DockMaster includes Unit Sales, Prospecting and F&I with fully integrated financial management and numerous integrations with CRM applications, dealer websites and text/messaging services. The Service module includes estimating, labor tracking, and complete parts management with ordering/receiving, subcontractor fulfillment and invoicing. DockMaster Mobile allows technicians to clock on/off jobs from any mobile device. Visual Marina™ management includes storage & billing, occupancy tracking, reservations and dry stack management, including integrations to leading consumer applications for boat rentals, online reservations, concierge/launch scheduling and our new Fuel Integration with FuelCloud. DockMaster also includes Point of Sale, Order Entry with eCommerce and a complete accounting system. Learn more at www.DockMaster.com and follow DockMaster on Twitter, Instagram, Facebook and LinkedIn.
Media Contact:
Jodi Newfield, DockMaster Software: info@dockmaster.com 561.969.2882, option 2
DockMaster Launches Mobile App With Improved Scheduler
West Palm Beach, FL, Nov. 5, 2019 — DockMaster is proud to announce the launch of the DockMaster Mobile App, bringing its powerful marine software solution to a mobile device. The app provides a mobile Time Clock, Time Card and Scheduler for technicians to track labor hours and comments. DockMaster Mobile was presented with a 2019 Top Product award by Boating Industry.
DockMaster Mobile has taken the existing Time Clock and Time Card functionality in DockMaster’s desktop application and made it available in a modern and intuitive mobile app for both Android and iOS. A mobile scheduler has also been integrated into DockMaster Mobile, which allows technicians to see what’s been assigned to them on any given day. From there, service techs can enter time spent on work orders using the Time Clock or Time Card feature, all while seamlessly syncing with DockMaster.
“We are excited about the potential of DockMaster Mobile,” said Cam Collins, President of DockMaster Software. “This is the first step in our vision of putting the power of DockMaster in the hands of those who need access to information from anywhere, at any time. We are grateful to those customers who provided us with so much valuable information to help us improve the usability of DockMaster Mobile. DockMaster Mobile was designed for our customers, by our customers.”
DockMaster Mobile empowers service techs on the go, eliminating the need to schedule and assign tasks on paper. Technicians can view their scheduled tasks at a glance and clock in and out on the mobile Time Clock.
With this intuitive app, marine professionals can track labor tasks and hours in a far more efficient manner. Visit DockMaster’s website for more information on DockMaster Mobile.
About DockMaster Inc.
DockMaster is an industry leading management system for marinas, boatyards, and boat dealerships. DockMaster includes Unit Sales, Prospecting and F&I with fully integrated financial management and numerous integrations with CRM applications, dealer websites and text/messaging services. The Service module includes estimating, labor tracking, and complete parts management with ordering/receiving, subcontractor fulfillment and invoicing. DockMaster Mobile allows technicians to clock on/off jobs from any mobile device. Visual Marina™ management includes storage & billing, occupancy tracking, reservations and dry stack management, including integrations to leading consumer applications for boat rentals, online reservations, concierge/launch scheduling and our new Fuel Integration with FuelCloud. DockMaster also includes Point of Sale, Order Entry with eCommerce and a complete accounting system. Learn more at www.DockMaster.com and follow DockMaster on Twitter, Instagram, Facebook and LinkedIn.
Media Contact:
Jodi Newfield, DockMaster Software: info@dockmaster.com 561.969.2882, option 2
DockMaster Partners with MRAA as Education Champion
Minneapolis, MN, May. 31, 2019 — DockMaster has partnered with the Marine Retailers Association of the Americas as an Education Champion.
Education Champions agree to support the educational programming that the MRAA delivers to its members by leveraging their industry expertise and resources. Additionally, they help fuel the execution and creation of the Association’s education products through a year-round sponsorship. Education Champion is the MRAA’s second-highest level of Partner Membership.
“We are thrilled to see the MRRA's growth in its educational programs and the tremendous support they provide dealers year-round," says Cam Collins, President of DockMaster. “DockMaster has been part of the MRAA family for over 15 years and we're excited to participate as a technology innovator in simplifying the boating experience."
Education Champions make it possible for the MRAA to work with many of the industry’s top subject matter experts and instructional engineers to create education that will make a lasting impact within marine dealerships, whether through Dealer Week, the all-new MRAA Conference and Expo; MRAATraining.com; or the numerous other publications the Association produces annually.
DockMaster is a leading marina and marine management software company that provides the marine sector with the ability to streamline processes and drive greater efficiencies through the use of its software, the new DockMaster Mobile app for marine technicians and the services delivered by its team, with well over 100-years of combined marine industry and accounting expertise.
Through Partner Membership with the MRAA, marine manufacturers, suppliers and service providers commit to aligning their brands with the programs and opportunities that MRAA works to provide the dealer body. Support from Partners allows the Association to expand its offerings to fuel the success of marine industry as a whole.
“The commitment that DockMaster has shown for the dealership and marina communities highlights their understanding that industry success starts at the retail and marina levels,” says Allison Gruhn, MRAA Director of Business Development. “We look forward to partnering with DockMaster in order to provide retailers and marina operators with the tools necessary to deliver a world-class experience for today’s boaters.”
About the Marine Retailers Association of the Americas
At the Marine Retailers Association of the Americas, we believe that for the marine industry to thrive, the retail organizations that interact with the boaters in their community must thrive. With that in mind, MRAA works to create a strong and healthy boating industry by uniting those retailers, providing them with opportunities for improvement and growth, and representing them with a powerful voice. For more information, visit MRAA.com or contact them at 763-315-8043.
About DockMaster
DockMaster is an industry leading management system for marinas, boatyards, and boat dealerships. DockMaster includes Unit Sales, Prospecting and F&I with fully integrated financial management and numerous integrations with CRM applications, dealer websites and text/messaging services. The Service module includes estimating, labor tracking, and complete parts management with ordering/receiving, subcontractor fulfillment and invoicing. DockMaster Mobile allows technicians to clock on/off jobs from any mobile device. Visual Marina™ management includes storage & billing, occupancy tracking, reservations and dry stack management, including integrations to leading consumer applications for boat rentals, online reservations, concierge/launch scheduling and our new Fuel Integration with FuelCloud. DockMaster also includes Point of Sale, Order Entry with eCommerce and a complete accounting system. Learn more at www.DockMaster.com and follow DockMaster on Twitter, Instagram, Facebook and LinkedIn.
Media Contacts:
Matt Gruhn, Marine Retailers Association of the Americas: matt@mraa.com 763-315-8043
Jodi Newfield, DockMaster Software: info@dockmaster.com 561.969.2882, option 2
DockMaster Launches DockMaster Online Reservations Powered By Swift Harbour
West Palm Beach, May. 23, 2019 — DockMaster is proud to announce the launch of DockMaster Online Reservations, powered by Swift Harbour. DockMaster continues to lead the Marine Management Software Industry, partnering with the best third-party solutions that bring powerful and effective technology to all business models.
Swift Harbour is a marina booking platform designed to bring the modern convenience of web and App-based booking to the marine industry. For boaters, Swift Harbour is an easy and convenient way to make the most of every trip on the water, book visitor moorage in seconds, and experience refreshingly modern hospitality services. For marinas, Swift Harbour is an elegant and simple way to maximize profitability, streamline guest/booking management, and delight customers. DockMaster’s integration with Swift Harbour will result in a complete end to end solution with a greater return on investment, providing the benefits of convenient online and app-based bookings. The integration between DockMaster and Swift Harbour will allow bookings from any online location. This integration streamlines the transient reservation process and eliminates double entry. Additionally, optional features will allow marinas to implement the best possible solutions for their unique operation. “At DockMaster, we believe in promoting and growing the brands of the world class marinas and marine businesses that use our products,” said Cam Collins, President at DockMaster Software. “That is why we are so excited about this partnership with Swift Harbour. It gives boaters the flexibility of booking slips online or using a mobile app, while remaining in control of the customer relationship.”“Swift Harbour is about bringing boaters and marinas together with an elegant and easy process,” said James Copeland, CEO of Swift Harbour. “With this latest integration, marinas can now leverage the best of Swift Harbour, delight customers and manage bookings in seconds, all while being seamlessly connected to the power of DockMaster. In DockMaster we have found a partner who shares our passion for innovation and commitment to the highest levels of customer care and product quality. We are very excited to see marinas benefit from the ease and speed of the combined strength of these two platforms.”This integration will ensure marinas prosper by providing them with a key sales, booking and hospitality tool. Visit our website for more information on DockMaster Online Reservations.
About DockMaster Inc.DockMaster Software is an industry leading management system for marinas, boatyards, and boat dealerships. DockMaster includes Unit Sales, Prospecting and F&I with fully integrated financial management and numerous integrations with CRM applications, dealer websites and text/messaging services. The Service module includes estimating, labor tracking, and complete parts management with ordering/receiving, subcontractor fulfillment and invoicing. DockMaster Mobile allows technicians to clock on/off jobs from any mobile device. Visual Marina™ management includes storage & billing, occupancy tracking, reservations and dry stack management, including integrations to leading consumer applications for boat rentals, online reservations, concierge/launch scheduling and our new Fuel Integration with FuelCloud. DockMaster also includes Point of Sale, Order Entry with eCommerce and a complete accounting system. Learn more at www.DockMaster.com and follow DockMaster on Twitter, Instagram, Facebook and LinkedIn.
Media Contact: Jodi Newfield, DockMaster Software info@dockmaster.com 561.969.2882, option 2
DOCKMASTER ANNOUNCES INTEGRATION WITH KENECT & FUELCLOUD
West Palm Beach, Jan. 24, 2019 — Today DockMaster officially announces full integration with Kenect and FuelCloud. DockMaster continues to lead the Marine Management Software Industry, partnering with the best third-party solutions that bring powerful and effective technology to all business models.
FuelCloud combines hardware, a web portal, and a mobile application to give users real-time insight into their fuel. With FuelCloud, our customers can track and control every gallon in their on-site tanks for a fraction of the cost of traditional systems. Manage inventory, run custom reports, automatically file tax forms, and protect your fuel with the click of a button.
The integration between DockMaster and Kenect allows businesses to quickly send text messages to customers. From letting them know that the special part they ordered is ready for pickup, to telling them that the work on their boat is done, customers will appreciate the seamless communication. Furthermore, when your sales are completed, Kenect can send a timely text message to customers, allowing them to submit reviews of their experience.
“We pride ourselves on the quality and quantity of partnerships we have in place with technology vendors throughout the Marine Industry", said Cam Collins, DockMaster's President. “Through our open API, we have empowered our customers by providing them with consumer facing solutions offered by our partners that enable them to create customers for life and enhance the boating experience."
About DockMaster Inc.
DockMaster Software is an industry leading management system for marinas, boatyards, and boat dealerships. DockMaster includes Unit Sales, Prospecting and F&I with fully integrated financial management and numerous integrations with CRM applications, dealer websites and text/messaging services. The Service module includes estimating, labor tracking, and complete parts management with ordering/receiving, subcontractor fulfillment and invoicing. Visual Marina™ management includes storage & billing, occupancy tracking, reservations and dry stack management, including integrations to leading consumer applications for boat rentals and concierge/launch scheduling. DockMaster also includes Point of Sale, Order Entry with eCommerce and a complete accounting system. Learn more at www.DockMaster.com and follow DockMaster on Twitter, Instagram, Facebook, and LinkedIn.
Media Contact: Jodi Newfield, DockMaster Software info@dockmaster.com 561.510.8951
DOCKMASTER UNVEILS MOBILE APP FOR MARINE TECHNICIANS
Track Time, Add Notes, Photos, and View Scheduled Tasks on the Go!
West Palm Beach, Dec. 12, 2018 — DockMaster, a leading marina and marine management software company, is excited to bring the power of mobile to its current and new customers. Technicians will be able to enter time on work orders using a time clock or time card and review their scheduled jobs while syncing with DockMaster.
DockMaster Mobile Features:
Mobile Time Clock – gives technicians the flexibility to use a time clock function that tracks the actual amount of time expended on a job. Technicians can change the start time to increase accuracy and select work orders and their associated jobs (opcodes) created in DockMaster.
Mobile Time Card – allows technicians to both create new time cards and edit existing ones. Time can be entered either using Start/Stop time or Total Hours, depending on which method is selected in DockMaster parameters.
Scheduler – allows technicians to see what's been assigned to them in DockMaster. Each task on the schedule shows a color-coded status, so technicians can see what jobs are Completed, In Progress or Not Started. When technicians are assigned jobs in DockMaster, they automatically appear in the DockMaster Mobile app.
“Our primary goal is to help our users and especially technicians streamline their time reporting process and extend the use of DockMaster with new mobile features,” said Cam Collins, President of DockMaster Software, Inc. “Bringing mobile functionality to DockMaster will elevate the overall user experience and increase efficiency by alleviating double entry”.
Gone are the days of manually using a paper process. No more time sheets to fill out which can be time consuming and prone to errors. The new DockMaster mobile app will be available to dealers, marinas and boatyards first quarter 2019 and will be compatible with both Android and iOS (Apple) devices.
About DockMaster
DockMaster Software is an industry leading management system for marinas, boatyards, and boat dealerships. DockMaster includes Unit Sales, Prospecting and F&I with fully integrated financial management and numerous integrations with CRM applications, dealer websites and text/messaging services. The Service module includes estimating, labor tracking, and complete parts management with ordering/receiving, subcontractor fulfillment and invoicing. Visual Marina™ management includes storage & billing, occupancy tracking, reservations and dry stack management, including integrations to leading consumer applications for boat rentals and concierge/launch scheduling. DockMaster also includes Point of Sale, Order Entry with eCommerce and a complete accounting system. Learn more at www.DockMaster.com and follow DockMaster on Twitter, Instagram, Facebook, and LinkedIn.
Media Contact: Jodi Newfield, DockMaster Software info@dockmaster.com 561.510.8951
DockMaster Software Named to Boating Industry’s 2018 Top Products in the Fifth Annual Hand-Picked Release, 50 of the Newest or Updated Products and Services
As the leader in dealer, marina and boatyard software, the company further demonstrated its commitment to being an industry leader as a part of this year’s list with both their DockMaster Ideas Portal and within MyTaskit Pro via integration with a company’s existing business management systems.
May 9, 2018: DockMaster Software is pleased to announce they have had their product chosen in this year’s Boating Industry’s 2018 Top Products with 50 of the newest and most innovative products for the marine industry. Boating Industry annually reviews and hand-picks 50 of the newest or updated products and services from the boating industry.
The DockMaster Ideas Portal is a website available to DockMaster dealers, marinas and boatyards that permits clients to submit ideas about new features and improvements they would like to see in the DockMaster software. After idea submission, other dealers can review and comment on ideas submitted by their fellow dealers. Furthermore, dealers can vote on the ideas they like. DockMaster then reviews all ideas and comments, as well as the voting activity on each submitted idea to determine what goes into future releases of DockMaster.
“It’s an honor to be presented with Boating Industry’s 2018 Top Products award,” said Cam Collins, President at DockMaster Software. “We believe our clients are experts in the marine industry so we greatly value their input and use this data to help us prioritize new features and partnerships. We were also thrilled to be mentioned again in our supporting role with MyTaskit in this year’s awards.”
DockMaster’s second appearance on this year’s list is as part of MyTaskit Pro, a web-based and mobile platform that integrates with DockMaster by sharing critical job and customer data, thereby avoiding double-entry of data, and cutting down the amount of administrative paperwork for service teams.
“As a fellow award winner, I can say it's a real honor to be presented with a Top Product award," said Kevin Hutchinson, MyTaskit founder and CEO. “I am proud to see DockMaster recognized as well. The MyTaskit Pro work coordination platform is revolutionizing the way people work in the marine service, repair and maintenance field. Our close relationship and tight product integration with DockMaster makes both of our products valuable to our mutual customers."
About DockMaster
DockMaster Software is an industry leading management system for marinas, boatyards, and boat dealerships. DockMaster includes Unit Sales, Prospecting and F&I with fully integrated financial management and numerous integrations with CRM applications, dealer websites and text/messaging services. The Service module includes estimating, labor tracking, and complete parts management with ordering/receiving, subcontractor fulfillment and invoicing. Visual Marina™ management includes storage & billing, occupancy tracking, reservations and dry stack management, including integrations to leading consumer applications for boat rentals and concierge/launch scheduling. DockMaster also includes Point of Sale, Order Entry with eCommerce and a complete accounting system. Learn more at www.DockMaster.com and follow DockMaster on Twitter, Instagram, Facebook, and LinkedIn.
Media Contact: Jodi Newfield, DockMaster Software info@dockmaster.com 561.510.8951