# DockMaster

> Marina management software for marinas, boatyards, yacht clubs, and marine dealerships. Founded in 1984, headquartered in Clearwater, FL. Trusted by 1,000+ marinas worldwide. Available as desktop, web, and mobile applications that share one data set.

## Products

- [DockMaster Desktop](https://dockmaster.com/products/dockmaster-desktop): Complete marine ERP for Windows with 40+ years of marine business logic. One install covers every department — Accounts Payable, Accounts Receivable, General Ledger, Boat Storage & Billing, Inventory, Work Orders, Reservations, Special Orders, Prospecting & Sales, Vessel Sales, Visual Marina Map, Lease Management, Point of Sale, and System Administration — all sharing one database. Runs on the modern .NET platform, Windows 11-ready, with automatic updates.
- [DockMaster Web](https://dockmaster.com/products/dockmaster-web): Cloud platform that extends Desktop with a marina CRM, customer self-service portal, online payments and payment links, built-in eSignature, web-based inventory (parts, kits, purchase orders, special orders), service management with an AI Scheduling Assistant, live Active Clock-Ins visibility, geofenced technician time tracking, and role-based access control — accessible from any device with real-time desktop sync.
- [DockMaster Mobile](https://dockmaster.com/products/dockmaster-mobile): Offline-first progressive web app (PWA) for service technicians — time clock against work order operations, day schedules, parts checkout with camera scanning, photo and file attachments, and boat search. Installs from the browser with no app store and keeps working without Wi-Fi, syncing automatically when connectivity returns.
- [Blu Voice Agent](https://dockmaster.com/products/blu-voice-agent): AI voice assistant offered through DockMaster's partnership with [BluSynq](https://blusynq.com/). It answers marina calls 24/7 and completes real work during the call — booking slip reservations, scheduling service, creating estimates, sending documents for eSignature, and updating customer records — with full transcripts, AI summaries, and customizable voice and branding.

## Solutions

- [Marina Management](https://dockmaster.com/solutions/marina-management): Visual slip management with a graphical marina map, reservations with wait-lists, dry stack and launch operations, storage billing with rate cards and deferrals, utility metering, and customer information.
- [Service Management](https://dockmaster.com/solutions/service-management): Estimates with digital approval and deposits, work orders, AI-assisted technician scheduling, mobile time tracking with geofencing, live active clock-ins, parts integration, warranty claims with manufacturer exports, and eSignatures.
- [Inventory Management](https://dockmaster.com/solutions/inventory-management): Real-time stock tracking with bin locations and serial numbers, purchase orders and receiving, special orders, physical counts, barcode printing, and seamless POS and fuel management integration.
- [Sales Management](https://dockmaster.com/solutions/sales-management): Prospect and lead pipeline, quotes and sales contracts, F&I products, trade-ins, commissions, and automated follow-ups.
- [Financial Management](https://dockmaster.com/solutions/financial-management): Built-in accounting — A/R, A/P, general ledger, check printing, 1099s, bank reconciliation, year-end close — no separate accounting software needed.
- [Point of Sale](https://dockmaster.com/solutions/point-of-sale): Touchscreen-enabled POS with real-time inventory deduction, customer account charging, register reconciliation, and direct posting to accounting.
- [Payments](https://dockmaster.com/payments): Email payment links customers pay without logging in, credit card/debit/ACH with 3D Secure, 16 configurable deposit types, transaction dashboard with CSV export, and one-click refunds.
- [eSignature Workflows](https://dockmaster.com/solutions/esignature-workflows): Built-in digital signatures with marine-specific templates, no-authentication signing for dock visitors, bulk send for seasonal contracts, required attachments for compliance documents, and real-time status tracking.

## Industries Served

- [Marinas](https://dockmaster.com/marina-management): Complete marina management with visual slip assignments, reservations, and billing.
- [Dealerships](https://dockmaster.com/marine-dealership-software): Boat sales, inventory, customer management, and financial tracking.
- [Service Yards](https://dockmaster.com/marine-service-management): Work orders, technician scheduling, and parts management.
- [Mobile Technicians](https://dockmaster.com/dockworks): Field service management for individual technicians.

## Key Differentiators

- 40+ years of marine-specific business logic (founded 1984) — not generic property management software adapted for marinas
- Complete accounting built in (A/R, A/P, G/L, 1099s, year-end close) — no QuickBooks or separate accounting system required
- Desktop, web, and mobile applications that synchronize one data set across the office, the cloud, and the field
- AI in production today: an AI Scheduling Assistant that recommends technician assignments, and the Blu Voice Agent (in partnership with BluSynq, blusynq.com) answering calls 24/7
- Built-in eSignature and integrated payments — no third-party signature subscription or separate payment portal
- Offline-first mobile app for technicians — time, parts, and photos keep flowing without Wi-Fi
- Integration partners: BluSynq (AI voice agent), ARI PartSmart, BoatCloud, FuelCloud, SpeedyDock, Supreme BI, Team Marine, CoreLogic Credco, DealerSpike

## Frequently Asked Questions

**What is DockMaster?**
DockMaster is all-in-one marina management software combining slip and storage management, service operations, boat sales, inventory, point of sale, payments, and a full accounting suite — used by 1,000+ marinas, boatyards, and marine dealerships.

**Who is DockMaster for?**
Marinas, boatyards, full-service yards, marine dealerships, and mobile marine technicians of any size.

**What is the difference between DockMaster Desktop, Web, and Mobile?**
Desktop is the complete marine ERP (operations, sales, inventory, POS, accounting). Web adds the cloud layer: CRM, customer self-service portal, online payments, eSignature, and AI-assisted scheduling. Mobile is the offline-first app for field technicians. All three stay in sync.

**Does DockMaster include accounting?**
Yes — accounts receivable, accounts payable, general ledger, bank reconciliation, check printing, 1099s, and year-end close are built in.

**How do I see DockMaster?**
Request a demo at https://dockmaster.com/contact/sales or email sales@dockmaster.com.

## Resources

- [Blog](https://dockmaster.com/blog): 250+ articles on marina management, boating industry trends, and software tips.
- [Case Studies](https://dockmaster.com/case-studies): Customer success stories from marinas and dealerships.
- [Company](https://dockmaster.com/company): About DockMaster, leadership team, and 40+ year history.
- [Integration Partners](https://dockmaster.com/integration-partners): Third-party integrations extending DockMaster capabilities.

## Contact

- Website: https://dockmaster.com
- Sales Email: sales@dockmaster.com
- Support Email: support@dockmaster.com
- Phone: 561-969-2882
- Address: 19321 US Highway 19 N, Suite 607, Clearwater, FL 33764