DockMaster Mobile Ensures Proper Time Recording For Service Techs
DockMaster’s award winning app simplifies labor scheduling
DockMaster has brought the power of mobile to current and new customers. With the launch of DockMaster Mobile last year, technicians are now able to enter time on work orders using a mobile time clock or time card, as well as review their scheduled jobs. Best of all, it’s all synced with DockMaster, the most powerful marine and dealer management software on the market.
The app is available to dealers, marinas and boatyards and is compatible with both Android and iOS (Apple) devices.
“Our primary goal is to help our users and especially technicians streamline their time reporting process and extend the use of DockMaster with new mobile features,” said Cam Collins, president of DockMaster Software, Inc. “Bringing mobile functionality to DockMaster elevates the overall user experience and increases efficiency by alleviating double entry.”
Avoid Costly Errors
With the app’s mobile time clock, time card and scheduler, your business can now track tech service in a far more efficient manner. With the app synced to your boat management software, you are able to extract the information stored in the app and compare actual work hours vs billed hours, while also tracking efficiencies.
By implementing a daily input time for techs, you can avoid situations like one service yard underwent.
“A new service yard didn’t want to upset current techs, so, they didn’t require the staff to report time,” recalled Aaron Sacks, professional services rep at DockMaster. “After a few months they asked me to run a labor report because their P&L Looked light for a busy month. For two techs I returned only 20 billed hours in the month. They said in shock “We paid them from 320 hours of labor but only billed 20?”
With proper time recording, your service yard will no longer be prone to errors such as this one, and with DockMaster Mobile, it can all be done on the go. Boating Industry listed the app among its best 2019 products for its convenience and efficiency. Let’s take a quick look at the app’s key features.
Mobile Time Clock
DockMaster’s mobile time clock tracks the actual amount of time spent on a job. Technicians can select a job from a list of open Work Orders and select associated tasks (opcodes). Start time can also be changed to ensure accuracy and notes can be added via typing or voice-to-text recognition.
Mobile Time Card
With the app’s time card, techs can input start/stop time or total hours on a job. Like the time clock, they can select a work order and associated tasks. Dates can be changed to include backdated time entries. Notes can be added, as well as photos and videos.
Put an end to paper job requests and job cards with the mobile scheduler. Techs can view and select jobs scheduled in DockMaster. A color-code status marks jobs as complete, in progress or not started and users can tab a job to launch the time clock or time card features.
The app landed DockMaster on the Boating Industry and we’re confident the app will better serve boatyards. With marine businesses moving at a quicker pace than ever before, using a manual paper process feels more time consuming than necessary. Why not bring the power of mobility to your service yard, with boat management software that you can trust? For more information on DockMaster Mobile, feel free to contact us with any questions you may have.
DockMaster Software is an industry leading management system for marinas, boatyards, and boat dealerships. DockMaster includes Unit Sales, Prospecting and F&I with fully integrated financial management and numerous integrations with CRM applications, dealer websites and text/messaging services. The Service module includes estimating, labor tracking, and complete parts management with ordering/receiving, subcontractor fulfillment and invoicing. DockMaster Mobile allows technicians to clock on/off jobs from any mobile device. Visual Marina™ management includes storage & billing, occupancy tracking, reservations and dry stack management, including integrations to leading consumer applications for boat rentals, online reservations, concierge/launch scheduling and our new Fuel Integration with FuelCloud. DockMaster also includes Point of Sale, Order Entry with eCommerce and a complete accounting system. Learn more at www.DockMaster.com and follow DockMaster on Twitter, Instagram, Facebook, and LinkedIn. Or email firstname.lastname@example.org