DockMaster Featured on Hospitality Systems Podcast with Welcome Systems and InnQuest Software

DockMaster Featured on Hospitality Systems Podcast with Welcome Systems and InnQuest Software

DockMaster’s President Cam Collins joins InnQuest Software VP Kent Howard and Welcome Systems Director John Jones for a cross-continent chat about hospitality & evolving customer expectations in the recreation & tourism industry. In this podcast we discuss marketing to millenials in the marine industry & how to attract your next generation of high performance employees.

All three companies are part of the Valsoft Corporation group, and this is their first appearance on the podcast together. Listen in on their fascinating discussion about all things hospitality; from destination marketing to the evolving travel expectations of both the millennial and the Baby Boomer.

Some of the topics covered in the podcast:

  • Destination marketing
  • How is the sharing economy shaping the future of travel and hospitality?
  • Not just Brexit: attracting and keeping great staff – a cross sector/continent challenge?
  • Are hotels setting the standard for customer service?
  • Generational travel expectations – Big Beards Vs Silver Surfers
  • Are millennials taking over?
  • Tech comforts: what do travelers expect?