At Your Service

At DockMaster, we believe that Customer Support is as important as the software itself. We provide a complete solution, encompassing phone support, email support and a support portal, as well as a full range of Consulting Services, Online Training and Onsite Training

Normal Support hours are between 8 AM and 7 PM EST, Monday through Friday, excluding regularly scheduled holidays of DockMaster.
Emergency Support is available from 7 PM and 10 PM EST Monday through Friday and 8 AM to 10 PM EST Saturday, Sunday, and Holidays.

Phone
  • General Inquiries: 561.969.2882
  • Options: 1 - Support, 2 - Sales
  • 3 - Training, 4 - Accounting

DockMaster Release Notes

The DockMaster release notes (for the latest and previous versions) are available here: DockMaster Release Notes

DockMaster System Requirements

The DockMaster system requirements and hardware recommendations are available here: DockMaster System Requirements