DockMaster’s suite of products and services well positioned to serve marinas and boaters in rapidly evolving industry

Feature rich integrations and rapidly developing technology allow DockMaster to better serve the boating industry The marina industry has long had a base of passionate boaters and marinas have striven to maintain customer loyalty. While loyalty is still an important foundation, the industry has now begun to see an influx of new boaters with some… (more)

Ways To Communicate With Your Customers After Boating Season

Communicating effectively year-round sets operators up for success in peak season It certainly has been a unique year in the boating industry. As industries across the country faced their own challenges, the marine industry dealt with shutdowns, then the surge in demand for boats. The industry also saw encouraging trends play out, such as the… (more)

Four Benefits of Marine Businesses using a CRM System

Like every industry, the marine business is rapidly changing as more and more technology surfaces with the promise of creating greater efficiencies, streamlining workflows and generally staying on top of all the financial activity going on inside the company. Comprising much of that technology are management software systems that handle all the aforementioned, which has… (more)

DockMaster Wins SoftwareSuggest ’Great User Experience Award’ 2021

We are thrilled to announce that DockMaster, our Leading Marina Management Software System, has won a Great User Experience award for 2021, by SoftwareSuggest.   SoftwareSuggest is a leading software discovery and tech review platform, who award winners based on criteria such as usability, customer support and value for money.   A SoftwareSuggest Award is given to those whom they believe are exceptional in what they offer, and this achievement is a great testament to DockMaster’s continued success… (more)

How eCommerce Can Expand Your Marina Market

While plenty has been said on this blog about the benefits of a marina-based business management system as well as application programming interfaces, what if your operation isn’t quite there yet? Let’s first establish that you have a sparkling website with all sorts of attractive pictures, background information on the company, and what your business… (more)

Keys To Keeping Customers Happy with Online Transactions 

When it comes to running your business, ensuring customer satisfaction is non-negotiable.   E-commerce is a crowded part of online business with huge competition, so it’s imperative to do all that you can to meet and exceed customer’s expectations in order to create a loyal customer base.   There are various ways to creatively improve your online… (more)

DockMaster Ramps Up Training Classes as Marina Season Hits

As boating season hits full throttle, DockMaster is ready to serve While boating season feels a little different this year, the marine industry is still set for a very exciting season. After all, boating activity soared in 2020 with first time boat buyers and that trend is expected to continue into 2021. According to a… (more)

Top 5 Reasons consumers prefer online payments

As a global payment solution, debit/credit cards are the most common way for customers to pay online. Merchants can reach out to an international market with credit cards, by integrating a payment gateway into their business. Electronic payment allows customers to make cashless payments for goods and services through card, mobile phones or the internet,… (more)