Technology has played a big factor and has likely impacted more areas of our businesses than anything else. However one change that has been slower, but is starting to happen more, is the reduction or elimination of paper. The paper process is slow, prone to error, information could easily be misplaced and finally, it often… (more)
Guest post from James Copeland, CEO of Swift Harbour, a proud partner of DockMaster. This post was updated on May 22, 2020. The new season is already getting into gear, and now is a great time to streamline your transient reservation process. You can do this with SwiftMaster, the brilliant online reservations platform for DockMaster that’s… (more)
With more marine businesses set to reopen, DockMaster is here for customers While restrictions are largely varying by state, marine businesses now have a clearer picture of when business can resume and return to some form of normalcy. While businesses should still consult with appropriate jurisdiction in reopening, the DockMaster team remains available to customers…. (more)
While times are a little uncertain in the marine industry, DockMaster is committed to supporting customers throughout this time. With our staff set up to work remotely, online training sessions can continue to be offered. Given the ongoing uncertainty in the economy, DockMaster is offering one-on-one training sessions at 20% off, as well as a… (more)
Guest post from James Copeland, CEO of Swift Harbour, a proud partner of DockMaster. While there is uncertainty around COVID-19, what is certain is that boaters will want to stay with you in the future. As boating may be one of the few activities that people will still be able to do while we adopt… (more)
Dock ‘Masters’ can fine tune their skills in service and marina management modules Mastering any kind of software is always a work in progress. While DockMaster ensures customers are ready to go when first migrating to DockMaster, one philosophy of ours is to ensure DockMasters always get the most out of their software. That only… (more)
As 2019 comes to a conclusion, it’s time to reflect on what DockMaster has managed to accomplish in the past year. With many new enhancements to our software, we’d be remiss if we didn’t thank our clients for having a hand in these improvements. In 2018, DockMaster launched their award winning Ideas Portal. This allowed… (more)
When it comes to keeping your marina business on the straight and narrow, DockMaster’s marina and dealer management software takes great strides into making sure all aspects of the operation are honest. To that end, its double posting features take care of all the redundancies of ensuring every account base of a transaction are covered. … (more)
Customers expect to connect with businesses as easily and seamlessly as they do with their friends and family. They expect marinas to be on the same channels they are, and they want quick and convenient updates. Boating customers, typically regarded as an affluent and well-educated group, probably expect more. We know this at DockMaster and… (more)
